We are happy to offer free online returns for orders placed on puma.com within 45 days of purchase. You may return your PUMA products* in their original, unused condition for a full refund.
*Excludes gift cards, bodywear, customized products and final sale items.
To get started with your return and print your pre-paid shipping label, click here and enter your order number and email address. From there, you will see if you qualify for free returns and find step-by-step instructions to initiate.
At this time, we do not offer direct exchanges. To exchange an item, you must return the original item and place a new order. Visit our Returns & Exchanges page for more information and assistance.